Job Details


Officer, ERP Help Desk
ERP Business Systems Specialist - Finance & Supply Chain
(Where Bold Thinking Meets Global Impact)
Work Differently. Think Bravely. Deliver Extraordinary.
At First Quantum, we don’t just follow the rules—we rewrite them. Our culture (the "First Quantum Way") thrives on independent thinking, unconventional solutions, and relentless innovation. If you're someone who sees challenges as opportunities and wants to drive real change in a dynamic, global environment, this is your chance.
Why This Role?
You’ll be at the heart of business operations, bridging finance, supply chain, and cutting-edge ERP systems. This isn’t just a support role—it’s a launchpad for growth, offering hands-on experience in process improvement, training, and global projects while working alongside industry leaders.
Your Mission
🔹 Be the Go-To Expert – Provide Level 1 & 2 ERP support across global time zones, ensuring seamless operations.
🔹 Empower Users – Train teams, update materials, and optimize financial & supply chain processes.
🔹 Solve Problems Smartly – Troubleshoot issues, improve workflows, and escalate vendor challenges with precision.
🔹 Guard Data Integrity – Manage user access controls and uphold audit & compliance standards.
🔹 Drive Innovation – Work on projects that enhance ERP efficiency and business performance.
Who You Are
✅ A Systems-Savvy Professional – 2-3 years in business support, finance, or supply chain (ERP experience a plus).
✅ A Problem-Solver – Strong analytical skills with a knack for fixing issues and optimizing processes.
✅ A Communicator & Trainer – Ability to explain complex systems simply and train diverse teams.
✅ A Customer-Focused Team Player – Passion for service excellence and collaboration in a global setting.
✅ Tech-Proficient – Comfortable with MS Office, reporting tools, and ERP systems (training provided).
Why Join First Quantum?
🚀 Grow Your Career – Expand your skills in finance, systems, and project management with global exposure.
🌍 Work on a Global Stage – Support mines and operations across time zones, with occasional travel.
💡 Innovate Freely – We encourage bold ideas and creative solutions—no "this is how we’ve always done it" here.
🤝 Be Valued – Join a team that trusts your expertise and invests in your development.
Ready to Think Differently?
If you’re eager to learn, solve, and lead in a role that blends finance, tech, and business operations, apply now!
📌 Location: Global support role (remote/on-site flexibility)
🎓 Qualifications: Post-grad in Finance, Supply Chain, or Engineering preferred
🛠 Tech Stack: ERP, MS Office, Helpdesk tools
Visit careers.first-quantum.com or connect with us on LinkedIn!
First Quantum is an equal opportunity employer. We champion diversity and reward bold thinking.
"The world needs smarter solutions. We need you."
To Apply visit First Quantum Careers