Shift Controller

Job Description

Coca-Cola Beverages Zambia requires the services of a Shift Controller.To manage the execution of the operational requirements of the warehouse in support of the logistics strategy in an efficient and cost-effective manner so that service excellence to other departments and the customer can be ensured. The role will report to the Depot Manager.

Key Duties & Responsibilities

• In support of the daily load plan, ensure the accurate picking, staging, and loading of product for the purposes of on-time outbound movement, and the accurate counting, receiving, and unloading of product for the purposes of inbound movement, whilst ensuring optimal site turnaround time.
• Ensure on-time replenishment of picking and staging areas.
• Actively work to identify and remove obstacles to improve operational efficiency
• Ensure accurate loading of trucks
• Ensure that BBDs are followed when loading products on the trucks
• Ensure accurate picking of product from the Bins
• Ensure FIFO/FEFO are followed in the process of loading the trucks
• Full product, containers, and support materials are managed within storage locations as per warehouse layout, and adherence to stacking requirements per dedicated bin is enforced
• Execute daily decisions and prioritisation to ensure customer service and operational efficiency processes
• Ensure stock is removed from the production lines/containers and quality pallets are fed to the production lines in such a way that there are no disruptions to the production process, and that all items issued and received are accurately signed off between Warehouse and Manufacturing. (Wet Site)
• Ensure high product quality by executing an effective rework function within the team, and adhering to the company guidelines in terms of stock rotation and First Expiry, First Out principles.
• Ensure breakages are recorded and managed down, FBR's related to load accuracy are managed down, and achievement of operational efficiency standards as per company requirements
• Strong conflict resolution ability
• Good attention to detail and high focus on accuracy
• Strong communication skills
• Strong customer service orientation with particular focus on service to the Driver
• Creates an environment of dignity and respect.
• Strong self-management skills
• Mind-set of continuous improvement
• Highly self-motivated, self-disciplined, and demonstrates ethical behavior
• Forklift license would be an advantage
• Maintain a high level of Warehouse housekeeping

Skills, Experience & Education

Grade 12, O level with 5 credits or better

A diploma in Supply Chain Management from a recognized institution or equivalent qualifications

Must be a member of professional supply chain or procurement bodies.

3-5 years of warehousing and/ or logistics experience in an FMCG environment

Team player/Self-starter