Senior Data Centre Administrator (1)

Job Description

The Senior Data Centre Administrator will maintain, monitor, secure and support the network and systems infrastructure of the Data Center. The officer will be in charge of systems provisioning for clients and ensuring effective resource utilization. He/she will also maintain, monitor, support and secure storage and cloud services.

Key Responsibilities

Storage Provisioning

• Provision Storage for Data Centre Clients.
• Support Data Centre clients on Storage requirements and backup services
• Server Decommissions: ensure that all server storage is cleaned up and reclaimed after a server has been decommissioned or migrated.
• Re-label SAN ports to show that they are no longer used post migration.
• Maintain backups for all systems and client repositories
• Implement cloud technologies and monitor their performance

Cloud Services Provisioning

• Virtual machines provisioning
• Implement Software and patch updates
• Support decommissioning efforts

Network Management       

• Implement security for all network nodes
• Monitor the operations of network links

Customer Services  

• Handle support calls and advise clients in customer friendly manner.
• Report on all matters affecting service quality

Inventory Management      

• Maintain an up-to-date schedule of the equipment in the data center
• Maintain data on Client Equipment and all required attributes

System Health Checks      

• Perform basic daily and weekly system health checks to ascertain system uptime.
• Ensure compliance to privacy and security standards at all times
• Monitor the operations of servers, storage and other client nodes in order to ensure a high service uptime as per SLA metrics.

Incident Management System      

• Update the incident management system with appropriate information whenever any incident occurs.
• Resolve any relevant incidents

 Reporting     

• Provide periodical reports for all operations

Minimum Qualifications

• Bachelor’s Degree in Computer Science/Information Technology/Engineering
• Member of EIZ or ICTAZ

Key Competencies and Skills

• Good knowledge of Virtualization
• Good knowledge of Storage Administration
• Has extensive technical knowledge in Data center operations
• Applies broader knowledge of standards to work assignments
• Enhances his/her technical knowledge through continuous learning
• Identifies problems/issues.
• Strength in network inspections and cable management
• Solves non-routine problems by independently applying judgment to established analysis and standard approaches.
• Integrates/evaluates multiple factors to develop creative practical solutions.
• People Skills
• Project Management
• Communication skills
• Ability to follow and strictly adhere to procedures
• Analytical thinking
• Wide knowledge of risks and threats.
• Ability to prioritize risks and threats to network systems.
• Ready to consult widely and efficiently and work as a team with other IT Specialists.
• Ability to quickly respond to any user query.
• Quick learner, eager to leverage new technologies in adynamic team environment.

Years of Experience Required

• Minimum of three (3) years of Information Technology experience with a focus on networks and Telecommunications administration